Lowongan Helpdesk, Technical Support & Project Admin

Established in 2007 by professionals information system management. Experienced in delivering business solution for many industries. Supporting customer to be more competitive by delivering innovative and proven business solution with excellent and efficiency cost services.

Helpdesk (H)
- Having Min diploma degree in computer science or management information system.
- Have good skill in Microsoft product(MS Word, MS Excel, MS Power Point,MSProject, etc)
- Able to use any additional application.
- Responsible, fast learning and honest.
- Able to create and manage documentations.
- Good communication skill (speaking and written)
- Understand English writing and verbal.
- Willing to work in shift schedule.
- highly motivated and good interpersonal skill
- The Personnel Scope of Work will involve include but not limited to:
a. To anticipate PComb problem, so that IT Helpdesk can notify to user and Management
immediately.
b. Receive service call from user in East and Middle Indonesia (Phone, Fax and E-mail)
c. Verify ticket submitted from Service Monitoring
d. Verify duplicate data in IT Helpdesk System
e. Create report for urgent and high priority ticket to IT Helpdesk Co and Head
f. Confirm resolved ticket to user for closing
g. Follow up and helping Supporting unit to response ticket
h. Report to IT Helpdesk Co and Head for urgent and high priority ticket

Technical Support (TS) and Project Admin (PA)
- Min experience 2 year.
- Having Min bachelor degree in computer science or management information system.
- Experience with Windows operating system, server and application.
- Familiar with Network Configures.
- Familiar with Hardware configuration server.
- Have ability to create the documentation.
- Having background Diploma/Bachelor from IT (TS)
- Having background Diploma/Bachelor from IT (PA)

General Information :
1. All position for based on contract
2. Salary for Helpdesk Rp. 1.000.000 with 40% medical for a year and THR
3. Helpdesk for BSD place.

Suitable applicants should write to the following address with enclosed CV and recent photograph to: email: hrd@limapilar-teknologi.com