Lowongan Helpdesk, Technical Support & Project Admin

Established in 2007 by professionals information system management. Experienced in delivering business solution for many industries. Supporting customer to be more competitive by delivering innovative and proven business solution with excellent and efficiency cost services.

Helpdesk (H)
- Having Min diploma degree in computer science or management information system.
- Have good skill in Microsoft product(MS Word, MS Excel, MS Power Point,MSProject, etc)
- Able to use any additional application.
- Responsible, fast learning and honest.
- Able to create and manage documentations.
- Good communication skill (speaking and written)
- Understand English writing and verbal.
- Willing to work in shift schedule.
- highly motivated and good interpersonal skill
- The Personnel Scope of Work will involve include but not limited to:
a. To anticipate PComb problem, so that IT Helpdesk can notify to user and Management
immediately.
b. Receive service call from user in East and Middle Indonesia (Phone, Fax and E-mail)
c. Verify ticket submitted from Service Monitoring
d. Verify duplicate data in IT Helpdesk System
e. Create report for urgent and high priority ticket to IT Helpdesk Co and Head
f. Confirm resolved ticket to user for closing
g. Follow up and helping Supporting unit to response ticket
h. Report to IT Helpdesk Co and Head for urgent and high priority ticket

Technical Support (TS) and Project Admin (PA)
- Min experience 2 year.
- Having Min bachelor degree in computer science or management information system.
- Experience with Windows operating system, server and application.
- Familiar with Network Configures.
- Familiar with Hardware configuration server.
- Have ability to create the documentation.
- Having background Diploma/Bachelor from IT (TS)
- Having background Diploma/Bachelor from IT (PA)

General Information :
1. All position for based on contract
2. Salary for Helpdesk Rp. 1.000.000 with 40% medical for a year and THR
3. Helpdesk for BSD place.

Suitable applicants should write to the following address with enclosed CV and recent photograph to: email: hrd@limapilar-teknologi.com

Lowongan IT Support di Mining Company

Our client Mining Company is currently seeking for qualified candidates in the following positions:

IT Desktop Support Engineer - Jakarta (MBP 201-01-03)
Position Purpose Statement:
To Provide both server and desktop support to company. The main responsibility is to maintain desktop and server infrastructure for the Indonesia offices/sites while also attending to helpdesk incidents assigned. Prioritizing these incidents for the region, and trying to minimize impact the customer. This position will also require participation in any Local or Global IT project that company may undertake.

Requirements/Qualification:
a.. Microsoft Qualification (Highly desirable)
b.. Strong trouble-shooting skills (level 1; level 2 support)
c.. Experience in supporting Windows 2003/XP
d.. Experience in supporting MS Office Application
e.. Experience in Desktop Network Configuration and Communication
f.. Experience in supporting remote users
g.. Experience in Administering Exchange 2003
h.. Knowledgeable with server 2003 builds, and network protocols
i.. Good English speaking
j.. Excellent analytical and client communication skills
k.. Able to perform Desktop/ laptop installs and rebuilds
l.. Experience in Active Directory management
m.. Installation and support of other peripheral devices (scanners printers etc)
n.. Experience in Data backup and recovery procedures
o.. Experience 3 years + experience in a similar support role.
The candidate will be permanent employee. An attractive remuneration package commensuration with experience will be offered to the successful candidate.

Your application will be treated confidentially and only shorted listed candidates will be followed up. Please send your comprehensive CV and recent photo to resumes@mbp-skill.com and quote the above listed reference number of position.