Lowongan IT Engineer, IT Support

IT Servers Engineer Code:TTNI-SE

JobDescription:
* Provide IT technical support& consultation service to customer
* Handle various kinds of vendors and achieve projects successfully
* Quickly isolate and trouble shoot any system problems like Windows Servers, Linux, Email, Proxy, DNS, etc.
* Make technical proposal and present to customer
* Evaluate and study new IT product

Requirements:
* Degree in IT or related discipline
* At least 3 years of relevant working experience
* Familiar with Windows and Linux environment
* Able to design, implement and support; Active Directory, Email system, Backup System, Endpoint Security, Antivirus, Patches Management, etc.
* Good communication skill, highly motivated and excellent logical thinking are required
* Able to work hard under tight schedules, independently or as a team
* Having certification like MCSE, MCITP, MCTS, RHCE is preferable
* Willing to work flexible hours and travel overseas when required


IT Network Engineer Code: TTNI-NE

Job Description:
* Provide IT technical support& consultation service to customer
* Handle various kinds of vendors and achieve projects successfully
* Quickly isolate and trouble shoot any network and system problems
* Make technical proposal and present to customer
* Evaluate and study new IT product

Requirements:
* Degree in IT or related discipline
* At least 3 years of relevant working experience
* Familiar with routing protocols like (RIP, IGRP, EIGRP, & OSPF)
* Able to design, implement and support network equipment (Router, Switches, Firewall, Wireless Network, etc)
* Have good knowledge of Windows, UNIX and Linux system
* Knowledge on Microtek router
* Able to implement network monitoring and authentication system
* Good communication skill, highly motivated and excellent logical thinking are required
* Able to work hard under tight schedules, independently or as a team
* Having certification like CCNA, CCNP, CCDP is preferable
* Willing to work flexible hours and travel overseas when required


IT Support Executive (PC Support) Code: TTNI-SE

Job Description:
* Handles telephone calls and e-mails from customers (IT-related inquiries and trouble-reporting)
* Ensures all the assigned incidents are handled properly and timely
* Processes weekly, monthly reports and documentations
* Operates the Network Monitoring System
* Performs call center administration jobs
* Performs any other task as assigned
* Perform as first level troubleshooting



Requirements:

* Diploma in any discipline
* At least 1 years of working experience in similar position.
* Basic WAN & LAN knowledge
* Good knowledge in PC environment (Windows)
* Good knowledge in handling PC via Remote Access
* Good knowledge in PC Hardware repair
* Good interpersonal and customer service skills



Please e-mail your detailed resume indicating current and expected salaries, contact number(s) and a recent passport-size photograph to hr@ttni.co.id



We regret that only shortlisted candidates will be notified.



*** Applications which state clearly the position applied for in the subject field of the e-mail will be processed first.